MyPwC is a custom workspace built for PwC employees. Following deep user research across 20+ team members, we redesigned the platform to make complex daily workflows simple and intuitive.
The Challenge
The core challenge was accommodating vastly different roles, from junior associates handling internal tasks to partners managing multi-client portfolios. We had to create a single, intuitive system tailored to every level of the firm.
Defining What Matters Most
To untangle PwC's complex ecosystem, we interviewed stakeholders, surveyed staff, and tested workflows across seven time zones. The final feature set directly mirrors how the organization operates daily across regions.
Our Approach
We mapped user stories and prioritized complex roles first to ensure the core platform stayed robust yet simple. Using customizable widgets, employees can tailor their homepage, creating a flexible system that adapts to every user.
